📦 SHIPPING (DDP)

This product is shipped as DDP (Delivered Duty Paid).
All customs duties and import taxes are prepaid by the seller.
The buyer will not be charged any additional fees upon delivery.

⚠️ IMPORTANT

List price is representative. Please contact us before purchasing!
You can reach me here:
📧 Email: signageparadox [!at] gmail.com

❓ FAQ

Q: Can I order a custom font?
Yes. Upload your design or tell us the font name.

Q: Do you provide installation guide?
Yes. Each order includes a full mounting template and installation guide.

Q: Is the neon sign waterproof?
Yes. Suitable for both indoor & outdoor use (waterproof LED neon).

Q: Can you match my brand colors?
Yes. We support a wide range of colors and can match your brand as closely as possible.

💰 FOR PRICE OFFER PLEASE FOLLOW THIS ORDER

1. Please tell us the dimensions you want for the sign.
   A- If you are unsure, send wall width & height.
2. Please send your logo file (AI, EPS, SVG or PDF).
   B- If no logo, just send the TEXT.
3. Do you want the sign illuminated? (Neon ON/OFF preference)
4. Will the sign be used indoors or outdoors?

🔧 PRODUCT DETAILS (LED NEON SIGN)

1. High quality flexible LED Neon tubing
2. Mounted on clear acrylic (plexiglass) backing
3. Energy-efficient and long-lasting LED system
4. Available in multiple colors
5. Suitable for indoor & outdoor use (waterproof option available)
6. Works with 110V & 240V (adapter included)
7. Low heat emission – safe to touch

🔁 RETURN & EXCHANGE

1. Before production, a design mockup is prepared and sent for approval.
   You can request unlimited revisions at this stage.
   Production starts after final approval.
   ❗ Personalized products are non-refundable after approval.
2. If there is damage during shipping, the product will be replaced.
   ⚠️ Important: Opening must be recorded on video.
   Please send the video via email.

🔩 INSTALLATION

1. Buyer is responsible for installation
2. No professional installer required
3. We provide mounting kit (screws, cables)
4. Detailed installation guide included

📦 DELIVERY TIME

Production: 5 working days
Shipping: 3–5 days
📍 Total:  8–11 working days

❓ FREQUENTLY ASKED QUESTIONS

1- Will my font/logo match exactly?
Yes, we follow your file. Minor adjustments may be made for production.

2- Will colors match?
We match colors as closely as possible. Final preview is shown before production.

3- Does it work with battery?
No, it works with electricity (adapter included).

4- Can it work with solar energy?
Yes, with a solar battery system.

5- Is it suitable for outdoor use?
Yes, waterproof options are available.

6- Are LEDs replaceable?
Yes, LED components can be serviced if needed.

7- Is there a warranty?
Shipping is insured.
LEDs have 2–3 years warranty.